I was sold on ‘Le Spot’ the moment I walked through their garden, a small restaurant/concept space in Emerald Hill, Harare. By the time owner Nyasha Tembedza took me through the different sections and explained the rationale behind the business, I was already making plans in my head of the different activities I could rope my friends in at the spot.
This week’s #SmallBusinessFriday features ‘Le Spot’ (Interview with the Owner and Head Chef Nyasha Tembedza).
What services do you offer?
We offer an à la carte menu for an all-day breakfast and lunch with dinners upon request (reservation). We host a variety of functions and events- bridal showers, graduation parties, anniversaries, birthdays. We also partnered with a company called ArtOnCanvas Co. for wine and paint functions. We do games nights where a group can book in. For now, that’s what we have, we’re working on a few things for book clubs etc.
Was it easy to break into the industry?
I don’t want to say that it was easy…we started as a different company that I started with a friend and we were doing out-catering, so the business model was that we would come into your home, cook for you,-it’s like bringing the hotel experience home and we would also do catering for small functions. When we started operating as ‘Le Spot’, we were fortunate enough to find ourselves in a position where there was a beauty spa and a hair salon on the premises, such that clientele from there got to know us and through existing networks and referrals from family, friends, and past clients.
What are your business values?
It’s all about the customer, the customer is right. Just ensuring that they are always happy. So the customer is king and of course just quality, we want the food to taste like it was made by one person every single time.
What lessons have you learnt?
I’ve learnt that there’s no such thing as a perfect time to start a business, you learn as you go, everyone is learning, they’re developing. That’s why it’s called business growth, so I had to let go of a lot of perfectionist tendencies cause in my mind previously, if it wasn’t going to be perfect, I wouldn’t start it, I wouldn’t be involved with it.
What makes it all worthwhile?
It’s the smile that you put on people’s faces, the enjoyment, happiness that you bring to these people, knowing that I played a part in creating a memory for them, that makes every little struggle, every sleepless night, every tough time that we go through makes everything worthwhile.
Images Via Le Spot Facebook page.